top of page

Complaints Policy

We encourage patients to provide us with feedback in many ways to help us improve our service, and we strive to resolve issues quickly. We value our patients and wish to deliver the best possible service. Making us aware of your experience allows us to understand, and work along side you on how we can make things right.


We ask that you send this feedback to the details below, and we will respond to you promptly.


Ms Dawn Brady


If you wish to raise a formal complaint please contact our regulatory body as highlighted below:


Corporate Governance Office

Healthcare Improvement Scotland 

Gyle Square

1 South Gyle Crescent


EH12 9 EB

Telephone: 0131 623 4326

bottom of page