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Complaints Policy
We encourage patients to provide us with feedback in many ways to help us improve our service, and we strive to resolve issues quickly. We value our patients and wish to deliver the best possible service. Making us aware of your experience allows us to understand, and work along side you on how we can make things right.
We ask that you send this feedback to the details below, and we will respond to you promptly.
Ms Dawn Brady
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If you wish to raise a formal complaint please contact our regulatory body as highlighted below:
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Complaints
Corporate Governance Office
Healthcare Improvement Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9 EB
Email: hcis.complaints@nhs.net
Telephone: 0131 623 4326
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